FAQs - Skyspan Shade Skip to content

FAQs

On our FAQ page, you’ll find quick answers to common questions about our premium commercial umbrellas. For further assistance, our support team is always ready to help.

FAQs

If you are looking for a long-lasting, premium commercial umbrella that is engineered to withstand strong winds, then Skyspan Shade offers the perfect range of umbrellas.  

Options to consider include whether you are after a centre column umbrella or side column (cantilever) umbrella to fit your space.  We offer retractable and fixed umbrellas, both options are installed on a permanent footing. Then there is the umbrella size and shape to consider, again we have plenty of options. A wide range of colours are available to personalise the frame and canopy. 

Our engineered wind rating is from 118km/h up to 148km/h. That’s W31 up to W41. 

No, Skyspan Shade retractable umbrellas can be left up most of the time. If you are facing a significant weather event, then we recommend you retract them.  The longevity of the canopy is best when it is left up, at the appropriate tension. 

Yes. Once you have selected your canopy size and shade, share with us your design or logo, and we can arrange a digital printing quote. 

Yes, absolutely – there are more than 40 colour options for your canopy. These provide a colourful, durable and waterproof membrane with a unique satin finish that is easy to clean. 

For the frame we offer the Interpon ExcelTM colour range, with over 30 options. 

In our quest to create the best commercial umbrella, we selected Serge Ferrari Soltis Proof 502 for our canopy fabric. With proven longevity, combined with proven design innovation and performance this membrane is perfectly suited to our structures.  Easy to clean, and available in a wide range of stunning colours, the Serge Ferrari Precontriant technology means the fabric does not tear or stretch and resists UV damage.

If you are seeking a portable umbrella, that can withstand strong winds, our Alfresco range is ideal. We have several options for the base, depending on the fixing solution you need. If you can not install a base into the ground, we can provide a concrete base for our Alfresco Portable Umbrellas. Another option is to the Skyspan Shade Cube base, which can fit the Alfresco, Sunset, Horizon or Typhoon umbrellas (limited sizes apply). 

The full Skyspan Shade range of umbrellas is ideal for a resort or hotel. Whether you need shade for a pool area, restaurant space or special event space, we have a solution. 

We have provided a range of options for outdoor areas, from Sunsets, Typhoons to Vistas. The ideal solution will depend on your fixing options and space to be covered. 

Without a doubt, the Vista cantilever is the ideal poolside umbrella. This umbrella is cantilevered, and when installed with a pivot base, can be turned to provide shade throughout the day. 

Yes, we manufacture each umbrella to order from our factory in Yatala, Queensland. We have a showroom at the factory which you are welcome to visit. 

Where to Buy

Skyspan Shade umbrellas are sold Supply Only from our factory. We have a range that is available on a retail basis, and a specialist range sold exclusively via our network of Shade Experts. We can also provide assistance on installation. 

Yes, we ship Skyspan Shade umbrellas internationally. We can arrange door-to-door freight for our international customers. 

Yes, we ship Skyspan Shade umbrellas We have a number of wonderful Shade Experts from whom you can purchase Skyspan Shade umbrellas. They offer a full installation service, making your umbrella purchase hassle-free. Contact us to receive details of your local Shade Expert. We can arrange door-to-door freight for our international customers. 

Our commercial-grade umbrellas require a permanent in ground installation. We can provide detailed instructions for installation, which will usually include ground work, unless you have an existing sufficiently deep concrete slab.   

Due to the commercial design and engineering that goes into each umbrella, they are a very heavy product. You will need to have sufficient assistance when moving it into place. For example we recommend a forklift is similar when unloading from the freight truck. This issue excludes the Alfresco umbrella. 

Retail pricing for Skyspan Shade umbrellas is available on a limited range of residential suitable models. The pricing is ex-factory, supply only, excluding freight and installation. 

Our umbrellas are of the highest quality, commercial grade and built to last. They are an investment in permanent shade solution. 

  • Alfresco retractable umbrellas are priced from $3,500. (Included in the price are 3 options for a base, and a selection of 6 canopy colours and three frame colours.)
  • Sunset retractable centre column umbrellas are priced from $5,600. (Included in the price, the Sunset has a fixed base plate, and a selection of 6 canopy colours and three frame colours.)
  • Vista retractable cantilever umbrellas are priced from $8,300. ( Included in the price the Vista has a fixed base plate, and a selection of 6 canopy colours and three frame colours.

Pricing includes GST and is ex-factory, excluding freight and installation.  

Additional options include an extended range of colours, base options, retracted umbrella covers, lighting and linking panels if multiple umbrellas are required. 

Once you have confirmed the number of umbrellas and sizes you require, we will calculate freight to the provided address or local freight depot. 

Due to the weight of our umbrellas, we recommend having access to a forklift or Hiab truck for unloading. This issue excludes the Alfresco umbrella. 

As each umbrella is made to order and lead times can vary depending on the volume in production at the factory. Allow up to 8 weeks, but we will try and achieve a shorter lead time where possible.